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merck

Case Study

medical language translator

ın 2020

video remote interpreting

REMOTE SIMULTANEOUS INTERPRETATION SERVICES

interpreting consecutive

10 LANGUAGE
PAIRS OFFERED

remote interpreting

OBJECTIVEs

In 2020, amidst the unprecedented global pandemic, HeliCo swiftly responded to Merck's urgent need for remote interpretation services. We provided these services using advanced RSI (Remote Simultaneous Interpretation) platforms in eight English-related language pairs: Turkish, French, Russian, Ukrainian, Spanish, Arabic, and Portuguese. This innovative approach, especially during the early stages of the pandemic, was a testament to our adaptability and commitment to ensuring uninterrupted communication for our clients.

STRATEGY & SOLUTIONS

Our strategic response to Merck's urgent requirement involved leveraging cutting-edge RSI technology, a relatively uncommon implementation at the time. With meticulous planning and multiple test sessions, we seamlessly implemented RSI services, ensuring a safe and efficient environment for all participants involved. What truly set us apart was the presence of our Interpretation Coordinator, a unique and signature value-add by HeliCo. Their expertise and coordination ensured flawless execution, setting a new standard in remote simultaneous interpretation services.

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SERVICES &
LANGUAGES OFFERED

In 2020, we extended our remote interpretation services to Merck, utilizing RSI platforms for eight English-related language pairs. This included Turkish, French, Russian, Ukrainian, Spanish, Arabic, and Portuguese. Our innovative approach and utilization of advanced technology allowed for uninterrupted communication, even during the most challenging circumstances.

RESULTS

Our swift and innovative response to Merck's needs in 2020 redefined the landscape of remote interpretation services. By implementing RSI platforms in eight language pairs, we provided Merck with a safe and efficient solution during a critical time. The presence of our Interpretation Coordinator, offering unparalleled expertise and coordination, was instrumental in the seamless execution of services. This unique value-add has become a signature of HeliCo's remote simultaneous interpretation offerings, setting a new standard in the industry.

professional medical translation services

Clients Who Trust Our Services

Our Customer success storıes

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Danfoss, a Danish pioneer in energy-efficient solutions, partnered with us in 2014 to translate over 2 million words, effectively promoting their innovative power and climate control technologies. We provided comprehensive solutions beyond traditional translation services, resulting in increased global presence, customer engagement, and market resonance for Danfoss.

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