Question 1

What are the differences between editing and proofreading?

Accepted Answer

Editing and proofreading are distinct stages of our quality check process that serve different purposes. Editing primarily focuses on improving the overall quality of a document. It involves a comprehensive review of the content for grammar, punctuation, spelling, language errors, and clarity. Our Lead Linguists and specialized freelance linguists enhance the document's structure, coherence, and flow, making it more effective and engaging. They also address issues related to style, tone, and consistency. In contrast, proofreading is the final review before the delivery and is concerned with more technical types of errors such as typos, formatting inconsistencies, and any additional translation errors that are specified in the DQF Error Typology Benchmark (https://www.taus.net/resources/blog/everything-you-need-to-know-about-dqf)created by TAUS. In proofreading, it is ensured that the translated text is error-free and adheres to established style and formatting guidelines. While editing is a monolingual check, proofreading is the last step to catch any remaining language and translation issues and ensure the text is polished and ready for delivery.

Question 2

In addition to grammar correction, what other improvements are made in your editing services?

Accepted Answer

In our editing services, we go beyond mere grammar correction to provide comprehensive improvements to your document. We ensure adherence to specific instructions, guidelines, and term lists, making certain that your content aligns with your intended style and requirements. Our editors focus on maintaining consistency in the usage of terminology, language tone, and voice throughout your document. They enhance clarity and conciseness, refining sentence structures and syntax for greater impact. Punctuation is meticulously reviewed, and we pay attention to formatting details, including language-specific elements such as dates and addresses. Additionally, we cater to your customized editing preferences, ensuring that the final document meets your exact specifications and expectations. Our goal is to elevate the quality and professionalism of your content in every aspect, going beyond grammar correction to deliver polished, coherent, and error-free documents.

Question 3

Is the source text checked during editing?

Accepted Answer

In our premium editing services, we focus primarily on proofreading the target text. While the text undergoing editing may include translations, we do not perform a sentence-to-sentence comparison of the source and target texts while reviewing the target text. However, we do check the source text when it becomes necessary for context or clarification during the editing process. So, it should be well noted that editing is a service that is performed either on a bilingual text or the target text only while checking the source sections only in case of doubts about ambiguous expressions.

Question 4

How do you protect customer information and privacy in editing services?

Accepted Answer

At HeliCo, safeguarding customer information and ensuring privacy in DTP projects is of paramount importance. We adhere to stringent data security protocols and confidentiality agreements to protect your information and privacy via strict NDAs with our editors and by sharing documents only through our Project Management Tool and not through emails. We also consider our "Privacy Policy"(https://www.helicoglobal.com/privacy-policy) and "GDPR Policy"(https://www.helicoglobal.com/gdpr-policy) for all of our editing projects. You may take a look at these pages or contact us to get further information.

Question 5

How do you ensure quality editing services?

Accepted Answer

HeliCo ensures quality editing services by employing expert editors who bring objectivity to the task. Their editing process includes correcting spelling, grammar, typography, punctuation, and more. They focus on maintaining consistency in terminology and format, eliminate errors, and remove unnecessary expressions. Client instructions and feedback are taken into account before finalizing the text to ensure it meets the client's expectations and objectives. In essence, HeliCo's editing services prioritize expertise, objectivity, attention to detail, and client collaboration to deliver clear, error-free, and purposeful texts.

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